SUCCESS IN BUSINESS MANAGEMENT
(Standalone Resettlement or QCF Levels 5 & 7 Executive Management Modules)

The whole experience, I feel has given me a greater insight into life outside the Army. This was achieved through the excellent instruction given by all of the teaching staff. I would definitely recommend your courses to any Service leaver as part of their transition to civilian life; in fact a colleague of mine will be attending in May.
AT – Warrant Officer Class 2, British Army

Aim of the module

The two one-week, residential Success in Business Management modules are an intensive course of study designed to make you aware of the differences between managing in a civilian or public sector environment (including charities and other not-for-profit organisations) as opposed to a non-commercial environment. The taught part of the module guides you through the intricacies of formulating and implementing effective business strategies, marketing & selling, managing operations using continuous improvement methods such as Lean and Six-Sigma, people issues such as Recruitment, Selection and Retention, keeping on the right side of employment & other business-related legislation and designing the organisation structure to suit the time and circumstances. Learn how to succeed and above all how to avoid failure from the advice of the experienced and successful practitioners who present the material to you day by day.

As an added bonus, by successfully completing the module assessments (see Qualifications), you can also earn yourself the prestigious Institute of Leadership and Management Level 5 or Level 7 Award in Executive Management. See Level 7 Qualifications in Executive Management for further details.

Module Content

Week 1 – Success in Business Operations (available also as 1-week standalone)

Business Operations

• Business Operations & the link to Strategic Management
• Performance Management & Benchmarking
• Setting Objectives & Targets
• Managing Information

Achieving Quality Standards in Business Operations

• What is Quality?
• Quality Management & achieving Quality Standards
• Working towards Continuous Improvement

New Developments in Management Techniques

• Basic Management Tasks
• Lean Techniques – an Overview
• Six-Sigma – an Overview
• Theory of Constraints – an Overview
• The Role of Leadership
• Developing the Executive Manager

The Legislative framework – UK and EU

• Employment Law
• The Impact of UK & EU Legislation

Organisational Structure & Management Roles

• Organisational Structures
• Spans of Control
• Management Cultures
• Management & Influencing Skills
• Managing Change

Performance Management

• Improving Performance
• Negotiating Objectives
•  Achieving Results
• Giving & using Feedback

Week 2 – Success in Business Strategy & Marketing (Available also as 1-week standalone)

Strategic Management

• Introducing Strategy
•  Missions, Visions and Goals
• Analysing the Environment
• Focussing on Industry Structure
• Linking with the Outside World
• Analysing the Organisation’s Capabilities
• Tools for getting a sense of direction (SWOT, PESTLE, Porter’s 5-Forces)
• Focussing on the Strategic Options
• Looking Upwards, Downwards and Outwards

Marketing

• The Marketing Concept
• The Marketing Mix
• Market Research
• Putting Customers first
• Brand Management
• Segmentation & Targeting
• Public Relations

Business Game (Combining & applying all you have learned)

•  Competitive Live Simulation – Putting theory into practice
   

Success Series Value packages	Yes	See Success Series Course Fees
Levels 5 & 7 Qualifications in Executive Management	Yes	See Level 7 Qualifications

MoD Delegates	ELC’s	Yes	See Tri-Service Funding
	SLC’s	Yes	See Tri-Service Funding
	IRTC	Yes	See Tri-Service Funding